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BlueOx

Can someone at BBM please explain why FA claims submitted yesterday, and accepted by the system, have somehow disappeared with no communication. 


From my perspective, no issues occurred yesterday morning when I logged in and did ALL the necessary team adjustments. To find that changes were made with no communication is almost enough for this second year manager to throw his hands in the air. 

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Art
We tried to communicate as best we could, but apologize that not everyone was informed. Here are the avenues we used.

The Diamond Club, and in fact this very subject heading - BBM Announcements, was filled with information continually throughout yesterday.

A message on Twitter, which appears on our Member Home page, displayed all afternoon about the game being rerun and the need to resubmit transactions.

An email was sent to all managers yesterday evening informing about the reruns and the issues. It too expressed the need to resubmit any transaction made before about 6 pm.

Again, please accept our apologies and hope you enjoy the rest of the season.
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BlueOx

Thank you for responding in such a timely manner. 


Unfortunately, no email was received on my end (tho I did receive two emails about league openings and one about completed trade). After speaking with another league mate, they too did not receive an email. Please look into email related concerns. 


Twitter is useful, but is very limited in its effectiveness for a variety of reasons. 


Diamond club is useful, but like twitter is limited. 


Essentially, the approach of BBM was to put the onus on managers to know internal issues had occurred at BBM. *facepalm*


Hopefully a lesson has be learned that an effective means to communicate with the large group is through email. Tho two members did not receive any email notification. 

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Fins2LFins2R
I didn’t see an email come through yesterday from BBM.  I just checked junk and, sure enough, there it was.  I wonder if that is what happened to others.
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Bean Counter
Received the e-mail fine. Agree it was a tough, tough day. Hey, it's free this season.
SammyB
Bean Counter
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Wilbur
Pages are loading incredibly slowly so far today.
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BBM Grounds Crew
If you did not receive an email and you are playing BBM, it's because at some point you might have unsubcribed from our emails. A that point we can't add you back in.  But you can resubscribe here:

http://eepurl.com/MkqGD

Thanks,

BBM Grounds Crew
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